RETURNS
You want to return a delivered item? This is not a problem!
The goods can be returned within 14 days after receipt, by returning the goods. You can find the exact details in the right of withdrawal. Please return only unworn goods in perfect condition. Unfortunately we cannot take over the costs of the return.
But maybe you can think of a lovely person whom you can make happy with this special piece of clothing? With this gesture you increase the happiness in the world ❤ and save the return postage.
If you would like to return it, we would be happy if you use our return form. To avoid unnecessary paper waste, we do not send the return form in the package. You can print it out here:
We appreciate if you fill out the form to give us feedback why you are returning something. Only through your feedback we can improve and develop. Thank you very much for this.
To protect the merchandise from damage, we recommend that you return unworn merchandise in its original packaging.
Please send the return to:
SPARKLES OF LIGHT
Karin Knopp-Willigalla
Pionierstr.5
40215 Duesseldorf
Refund
As soon as we have received your return, we will check the goods to make sure they are in perfect condition. We will inform you by email about the status of your return. The refund will be made within 10 business days via your original payment method.
We thank you for your effort and look forward to welcoming you back soon.
